Richard V. Harrow
CEO & Chief Enshittification Officer
Thirty years of turning trusted products into recurring revenue. Previously oversaw three transformations and two confidential exits.
About the firm
A better return. Not a better product.
Independent in judgment. Aligned in incentives. Unencumbered by the assumption that improvement is always desirable.
A conviction, established in 1987.
Enshittify Corp was founded by three former management consultants who recognized a structural inefficiency in enterprise strategy: actual improvement was leaving money on the table. Products were becoming more useful. Support was becoming more accessible. Customers were receiving value they had not been asked to pay for.
We offered a different perspective. Nearly four decades later, our firm advises leadership teams on the disciplined removal of everything standing between a satisfactory product and an exceptional quarter.
Our mission
Enshittify Corp exists to optimize returns through rapid tactical degradation.
We systematically remove the features, support structures, and quality controls that create unprofitable customer satisfaction.
Founded 1987
- 1987Founded in Wilmington, DE by three former management consultants.
- 1994First institutional engagement with a Fortune 50 industrial.
- 2003Pioneered the modern dashboard reframing methodology.
- 2019Expanded into AI theater consulting ahead of market demand.
- 2024Formalized the Portfolio Rationalization Prevention practice.
Executive leadership
Experienced hands. Aligned interests.
Eleanor K. Voss
Chief Degradation Strategist
Architect of our phased feature-withdrawal methodology. Believes every customer promise has a commercially appropriate expiration date.
Martin P. Sloane
VP of Metric Obfuscation
A recognized authority on directional reporting. Has never presented a quarter that could not be described as encouraging.
Our values
Shareholder Primacy
There are many stakeholders. Only one appears in the compensation framework.
Measured Opacity
We disclose precisely what is required to preserve confidence. No more.
Durable Degradation
A reduction in quality should outlast the leadership team that approved it.
Executive Alignment
Our success is your success, as defined in your next incentive period.
There is always more to extract.
Your next quarter deserves a different kind of partner.
The future of capitalism, tomorrow and yesterday.